Frequently Asked Questions
Find answers to common questions about booking and experiencing our tours in Florence.
What is included in the tours?
Most tours include a knowledgeable guide, entrance fees, and sometimes food and drink. However, not every tour provides meals, so check the details before booking.
Are the tours physically demanding?
Physical difficulty varies by tour. Some walking tours are moderate, while hiking experiences can be more strenuous. It's best to review the specific details before choosing.
Do I need prior knowledge of the sites?
No prior knowledge is needed! Our guides provide all the context and information you need to fully enjoy your experience.
Are tickets and entry fees included?
Entry fees are typically included in the tour price, but it's important to check each listing for specifics.
Will food and drink be provided?
Some culinary tours include meals and tastings, while others may not. Read the tour descriptions to find out what's included.
What is the group size and language of the tours?
Group sizes vary depending on the tour, but many are semi-private. Tours are usually conducted in English, but check for multilingual options.
What is your cancellation policy?
Cancellation policies differ by tour provider. Most allow free cancellation up to 24-48 hours before the start time, but check the terms before booking.
Where can I take the best photos?
Tours often highlight the best photo spots. Ask your guide for recommendations, especially for iconic locations like the Duomo or Ponte Vecchio.
Still have a question?
We welcome your questions about our tours and experiences. Reach out to us for any inquiries.
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